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Passenger Info
  • What if the name/gender on my flight reservation is misspelled?

    When you place the booking, please make sure you book your flight under the exact name as is printed in our passport. Due to airline security policies, it is not allow to amend bookings and you will not be able to onboard if the names shown on the booking and passport are not match. You will need to cancel and rebook your flight under the name listed in your passport. Under any circumstances, we will charge you the certain cancellation fee if you need to cancel the reservation.

  • How do I find my airline reservation number?

    Go to the MY BOOKINGS page and log in with your e-mail address. You may find your Airline Reservation Number there.

  • What do I need to check-in for my flight?

    Please print out your e-Ticket Receipt and show it at the check-in counter. In addition to the e-Ticket Receipt, you will need a government issued ID.